Order Cancellation & Return Policy

This Order Cancellation & Return Policy applies to purchases made through Bright Rubber. By placing an order on our platform, you agree to the terms outlined below.

1. Order Cancellation

Before Shipment

Full refund for early cancellation.
Request via "My Orders" section.
Cancel before dispatch confirmation.

After Shipment

Cannot be cancelled directly.
Refuse delivery at doorstep.
Handling fees may be deducted.

2. Returns & Replacements

1

Window: Initiate request within 7 days of delivery.
2

Condition: Unused, original packaging, and tags intact.
3

Inspection: Mandatory quality check before approval.

Non-Returnable: Perishables, hygiene products, innerwear, and customized items are not eligible for return unless defective.

3. Refund Policy

Refunds are processed within 5–7 business days after successful quality inspection. The amount will be credited to your original payment method or store wallet.

COD orders are refunded via bank transfer or store credit.

Need help with a return?

Reach out to our customer support team:

info@brightrubber.com +91 9824360306